Refund Policy

Last Updated: June 2026

At TOP106, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

You may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.

• The item must be in the original packaging.

• Proof of purchase or order confirmation is required.

Non-Returnable Items

The following items cannot be returned:

• Gift cards

• Clearance or final sale items

• Personalized or customized products

• Items damaged due to misuse by the customer

Return Process

To initiate a return, please contact us at:

Email: hueng89957@outlook.com

Please include:

• Order number

• Reason for return

• Photos of the item (if applicable)

Our support team will provide return instructions.

Return Address

TOP106
10056 Renton Ave S
Seattle, WA 98178
United States

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval of your refund.

Approved refunds will be issued to the original payment method within 5-10 business days.

Shipping Costs

Original shipping fees are non-refundable.

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will arrange a replacement or full refund at no additional cost.

Contact Us

For any questions regarding returns or refunds, please contact:

Email: hueng89957@outlook.com